Why Remote Office for your back-office & customer support?
Delegating away the work that feels mundane but is critical to your business can give you more flexibility to meet business goals.
Scale your team to fit your needs as your business grows.
Install the right infrastructure & tools for the right people for efficiency at work.
Optimised solutions integrated with state-of-art technologies to gain more productivity and efficiency.
Skilled professionals with domain expertise and operational excellence to get your tasks done quickly and correctly every time.
Align front-line processes, reduce overhead cost and increase productivity.
Modern solutions
Optimised solutions integrated with state-of-art technologies to gain more productivity and efficiency.
Scalability
Scale your team to fit your needs as your business grows.
On-demand infrastructure
Install the right infrastructure & tools for the right people for efficiency at work.
Dedicated experts
Skilled professionals with domain expertise and operational excellence to get your tasks done quickly and correctly every time.
Operational excellence
Align front-line processes, reduce overhead cost and increase productivity.
Retail & Order Management
Our order processing solution includes the process or workflow associated with the picking, packing and delivery of the packed items to a shipping carrier which are key elements of order fulfilment.
List & Export
Let RO professionals buy you time by listing the orders & export in a table for seamless order processing.
Extract & Rephrase
Let us assemble your retail team to extract order list & rephrase the keynotes to be placed at the warehouse.
Prepare Orders & Deliver
Prepare orders from warehouse & proceed to deliver to the end customers on time.
Manage Dashboard
Accuracy is the key, board trained professionals to manage your e-commerce & delivery system’s dashboard with expert hands.
Track & Manage Products
Track the ordered products and manage the delivery process with integrated technologies.
Manage Payment & Refund/Return Status
Manage payments with more attention to detail, make refunds at times and track the return status to have clean inventory data.
Data Collection & Quality Assurance
Data collection & quality assurance has great importance in today’s highly competitive business environment. Add affordable professional data collection & QA resources in your team with us.
- Profile and interrogate large dataset
- Discover relationships and derive dependencies
- Assess data quality with re-usable validation rules
- Prototype and validate data transformations, business and quality rules
- Trial target applications (early UAT) and test data integration processes
- Generate complete data movement and transformation specification documents
- Monitor and report on data quality over time
- Define and manage data quality dashboards with business-relevant KPIs
Intelligent Transcription
Getting the gist of it and communicate it through text.
Edited Transcription
Transcribe conferences, seminars, classes, or speeches preserving its integrity.
Verbatim Transcription
Along with complete sentences, also capture laughs, stutters, false starts, giggles, and other sounds in your transcript.
Frequently Asked Questions
You may have a few questions on how we enable your back-office & customer success. Don’t worry, we got you covered. Here are the frequently asked questions.
Yes – at Remote Office, we are working effortlessly to provide outlined solutions for specific business pain points (be it retail customer service or back-office) and enabling the solutions with a team of global talents. If you don’t have a well-defined process in place, we will help you to create one that hits the global benchmark, with no extra cost.
We will assign a team leader for you and he will be in charge of monitoring the productivity for your team. You don’t have to worry about attendance, leave requests etc. as they are handled by the TL as well. You get a daily log report for the executed tasks by each team members which gives you the control to evaluate the productivity every day.
Yes – your data privacy is important to us. By default, we have an NDA in place with all of our employees. On top, We are happy to sign an NDA that you have in place to protect privacy.
Frequently Asked Questions
You may have a few questions on how we enable your back-office & customer success. Don’t worry, we got you covered. Here are the frequently asked questions.
Yes – at Remote Office, we are working effortlessly to provide outlined solutions for specific business pain points (be it retail customer service or back-office) and enabling the solutions with a team of global talents. If you don’t have a well-defined process in place, we will help you to create one that hits the global benchmark, with no extra cost.
We will assign a team leader for you and he will be in charge of monitoring the productivity for your team. You don’t have to worry about attendance, leave requests etc. as they are handled by the TL as well. You get a daily log report for the executed tasks by each team members which gives you the control to evaluate the productivity every day.
Yes – your data privacy is important to us. By default, we have an NDA in place with all of our employees. On top, We are happy to sign an NDA that you have in place to protect privacy.